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Returns & Exchanges

Returns & Exchanges

Our Promise

We promise to be your trusted partner for technology by delivering the advice, service and convenience you deserve — all at competitive prices. If you are not fully satisfied with your purchase, let us help you with a replacement, return or repair.

Most of our products – 15 to 30 days

If you receive a product that is damaged in shipping, defective or that is not the product you ordered, please return it to LanParte USA and we’ll arrange for a replacement. If you would rather return the item by mail, please call us for special instructions at 714-838-8838. We will cover all reasonable and customary ground shipping fees.